DAUNENSTEP is engaged to deliver the ordered goods within ten working days after receipt of the payment (credit card and Paypal). When the CUSTOMER pays by bank transfer, this delivery period starts from receipt of the payment. If an item is not on stock at the time of order, the CUSTOMER is going to be informed immediately or DAUNENSTEP will offer a similar substitute.

The delivery cost for orders up to 149,99 € amounts to € 9.00 (incl. VAT.), for orders that exceed this amount, the transport is for free. The transport costs will be added to the amount of the order. For each order, which arrives through the Online Shop (, the CUSTOMER will receive the receipt via email. When creating the receipt, it will be used the data, that was indicated during the purchase process by the CUSTOMER. After the receipt has been created, it is no longer possible to alter the receipt.

The delivery is made by the courier BARTOLINI during the usual office hours. It is asked to provide a delivery address and a reachable phone number, in order that the package can be delivered without any problems.

All the prices of the products, which are present on the website are expressed in Euro and include already the VAT.The CUSTOMER accepts the fact that DAUNENSTEP has the right to change prices at any time, since the goods are invoiced with those prices, which result on the website at the time of ordering and at the time of receiving the confirmation, which is sent to the CLIENT via mail.